Our Team

James Tsun is a qualified Dental Prosthetist with over 20 years of clinical and laboratory experience, specialising in implant-retained restorations and full arch prosthetic solutions. James has spent years refining his understanding of precision fit, material performance, and clinical outcomes. His many years of industry experience allows him to bridge the gap between clinic and lab, resulting in superior outcomes for dentists and their patients. As the founder of Melbourne Smiles Dental Laboratory, James has built a full service commercial laboratory around a clear vision: to provide dentists with consistent, high-quality work they can rely on.

James remains deeply involved in the lab’s technical direction and hands-on training, supporting his team with expert oversight across complex and high-value cases. He works closely with referring clinicians to ensure each case meets functional and aesthetic goals, while also mentoring the lab team in emerging techniques and technologies. Known for his collaborative mindset and commitment to clinical accuracy, James continues to drive innovation in lab workflows and ensure the lab’s output reflects the highest standard of care and service.

As Chief Executive Officer, Sheli Tsun leads the operational and strategic direction of Melbourne Smiles Dental Laboratory with a focus on excellence, innovation, and partnership. Drawing from her background in business and healthcare operations, Sheli ensures the lab functions smoothly and efficiently while maintaining strong relationships with dental practices. She oversees day-to-day management, client communications, and internal systems, always with an eye on continuous improvement and delivering a dependable, high-quality experience for every clinician who works with the lab.

Sheli is also the driving force behind the lab’s culture of service and support. Her leadership fosters a collaborative team environment and a proactive approach to client needs, ensuring that dentists receive not only outstanding technical work but also clear communication and timely follow-up. She works closely with James and the technical team to align operations with industry trends and clinician expectations, helping position Melbourne Smiles Dental Laboratory as a forward-thinking, reliable partner for dental practices across Melbourne and beyond.