Our Lab

A Laboratory Built for Clinical Excellence

Purpose-designed spaces, advanced technology, and skilled technicians, all working together to deliver exceptional dental restorations across Australia.

Every detail of Melbourne Smiles Dental Laboratory has been designed to meet the needs of dental professionals who demand accuracy, consistency, and efficiency. From our welcoming reception to our fully equipped production floor, the lab reflects our commitment to combining cutting-edge technology with
traditional craftsmanship.

Our Lab

Reception & Client Services

Our reception area is the first point of contact for visiting clinicians, couriers, and suppliers. Managed by our experienced front office team, it’s where cases are received, logged, and tracked through our system. This front-of-house role is more than administrative — it’s where relationships are built and communication lines remain open, ensuring a seamless experience for every client.

Our Lab

Digital Technology Suite

Modern dental restoration starts with precision data. Our digital suite includes advanced CAD/CAM systems, 3D printers, and milling units capable of producing everything from splints and crowns to complex implant frameworks. Technicians work in close collaboration with clinicians to ensure each digital file is translated into a physical restoration with absolute accuracy.

Our Lab

Production Floor

The heart of the laboratory is our production floor, where skilled technicians hand-finish every restoration. Each workstation is dedicated to a specific discipline, from prosthetics and orthodontics to crown and bridge fabrication, allowing our team to focus on their area of expertise while maintaining clear quality control processes.

Our Lab

Specialist Work Zones

Certain areas of the lab are designed for highly specialised work, such as implant-supported restorations, precision casting, and ceramics. These spaces are equipped with advanced tools and materials to ensure each product meets clinical requirements for function, fit, and aesthetics.

Our Lab

Technicians & Team Collaboration

With years of experience across multiple disciplines, our team shares a commitment to detail, communication, and innovation. Collaboration is key, and every case is discussed, reviewed, and refined before it leaves the lab.

Our Lab

Quality Control & Dispatch

Before any restoration is dispatched, it undergoes a thorough quality control process to ensure accuracy and finish. Cases are carefully packaged and shipped using trusted logistics partners, with tracking available for all deliveries across Australia.

FAQs

Frequently Asked Questions

Do you accept visitors to the lab?

Yes. We welcome dentists and practice teams to visit and see our facilities in action.

How is quality control managed?

Every case is checked by senior technicians before dispatch to ensure clinical accuracy and finish.

Do you handle both digital and traditional impressions?

Yes. We work with all major intraoral scanners and also process traditional impressions.

Where is the lab located?

Our facility is based in Melbourne and services clinics across Australia.

Can you provide lab tours for dental students?

Yes. We occasionally host tours for dental education purposes — contact us to arrange a session.